How to Get Your Small Business Logistics Up and Running

If you want to grow a loyal customer base it's vital to ensure that your service is impeccable - which means that right from the start you need to have your e-commerce fulfilment systems poised and ready to go at a moment's notice. When you're looking for a supplier like an ecommerce logistics in Hong Kong who can support you in fulfilling your sales here are some key points to consider.

Make sure your order fulfilment runs like clockwork

If you're a start-up or an ecommerce company fulfilment in China you might think that engaging the services of a logistics fulfilment warehouse is just too big a step. But in reality, there are professional warehouse and distribution providers out there who can accommodate your needs without breaking the bank. The key lies in carefully assessing your options and asking the right questions when you're shopping around.

When you're talking to an e-commerce fulfilment provider make sure they're ready and willing to serve your size of business. Can they accommodate smaller and potentially fluctuating levels of stock? Can they take deliveries at short notice? If there's a problem with the condition of your consignment how will they rectify this? These issues are well worth looking into so that you don't find yourself immersed in a headache of red tape and delays when the unexpected happens.

Look for online control of your e-commerce fulfilment

As a busy entrepreneur, you need to be out there generating the next big opportunity for your business. But you also need the peace of mind of knowing you're totally in control. The good news is that there are some logistics providers out there who can link your front end site to their warehouse and your order fulfilment processes. Not only will this save you huge amounts of time and worry, but it will also impress your customers with fast and efficient service.

Look for providers who can offer you the ability to control your account via your phone, tablet or PC. Ideally, you should be able to log in and see exactly what's happening with your orders, deliveries and returns. Some can even set your e-commerce fulfilment system up so that when new products arrive and are listed at the warehouse they are also automatically listed on your site. You'll be free of cumbersome manual updates and will never have to deal with a customer who is irritated because a product they ordered is out of stock.